Terms and Conditions

General booking conditions

# CORONAVIRUS EMERGENCY
Our season 2022 reopens in compliance with the DPCM Covid 19 and the guidelines for the safety of our Guests and our staff. Super Green Pass required for access to the facility.

Dear Guests,
our intent is to guarantee you a pleasant stay in Masseria li Capperi.
In order to achieve this goal, we have defined the following rules, which we thank you in advance to respect before and during your stay.

RESERVATIONS AND PAYMENT
The reservation and availability request is sent by contact form, email or telephone communication.
To confirm the reservation it will be necessary to pay the 30% deposit by bank transfer.
The balance of the stay to be paid upon arrival can be made in cash or by credit card.
In case of early departure the payment cannot be refunded except in case of other requests for accommodation.

CANCELLATION POLICY

• Within 30 days from the date of entry into the structure by you booked, in case of the standard rate, no penalty will not be applied and will be returned to the eventual deposit paid.
• From 30° to 14° day from the date of arrival a penalty will be applied equal to 30% of the total reservation fee.
• From 14° until the arrival date, a penalty will be applied to 100% of the total booking rate.

Any cancellation must be confirmed by e-mail (info@licapperi.it).

TREATMENT OF PERSONAL DATA
If you contact us by e-mail, paper mail or through our website, we will not use your name or information for any other purpose, not will we provide it to third parties without prior authorization.

STAY IN MASSERIA LI CAPPERI
As Masseria Li Capperi is a small establishment and there isn’t a reception service available at all hours of the day.
Please inform us by phone or e-mail 24 hours before to notify us of your estimated arrival time.

REGISTRATION
At your arrival at the Masseria Li Capperi you must present your identification documents (passport/identity card) for the registration in appliance with the Italian legislation (children included).

CHECK IN /CHECK OUT
The rooms are available from 4.00 p.m. on the day of arrival.
The rooms have to be left by 10.00 a.m. on the day of your departure.

BREAKFAST
Breakfast is available from 8.00 a.m to 10.00 a.m. in the breakfast room.
Please communicate on arrival any food allergies or intolerance.

SWIMMING POOL
Access is free to all guests from 8.30 a.m. to 7.30 p.m.
The pool is not open during the hours not allowed for cleaning and chlorination.
Children can access the pool only if accompanied by their parents.

PARKING AREA
Free parking is available on the property. Although all safety measures have been taken, we decline any responsibility in the event of theft or damage to vehicles parked on our property.

CHILDREN
Children under 3 years old stay for free.

SUPPLEMENTS
Our rates are VAT included and are per night with breakfast included.
3rd-4th single bed supplement: 40 euros per person (available according to the type of room).
Baby cot supplement: 15 euros per day.

FORBIDDEN
Smoking is forbidden in the rooms.
No eating in the rooms, in the swimming pool area or in breakfast room. Only in picnic area.
Only paying guests are allowed to stay in the structure.
Pets are not allowed.

OBLIGATION OF THE GUEST
The guest must pay compensation for damages incurred to the structure and incorrect use of furniture and fittings.
Any damage must be reported to the manager.
We ask to report anything that does not work.
Guests are asked to respect the silence at night between 10.00 p.m. to 8.00 a.m. and in the afternoon between 2.00 p.m. to 4.00 p.m. Staying in Masseria Li Capperi you accept these regulations, a copy of which is posted in each room.

TIPS
At the time of booking and during your stay, we will be happy to suggest you seaside resorts, restaurants, beaches, places to visit and other activities to do during your holiday such as excursions and events as well as organization of transfers to and from the airport and the train station.
We thank you very much for your attention and for your preference you want to give us.
Enjoy your stay!